<aside> ❓ This metric represents the percentage of employees who leave an organization over a specific period, whether voluntarily or involuntarily. It is a key indicator used by HR departments to monitor and improve their organization's workforce planning and overall management.

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Employee Turnover can also be a good indicator. With turnover, employees who leave are often replaced. However, with attrition, these employees (sometimes ) aren’t replaced.

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Market Practices


From XAnge’s 2022 ESG Report:

XANGE_ESG_REPORT_2023.pdf

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From SaaS Capital’s “What Effect Did the ‘Great Resignation’ have on B2B SaaS Companies?:

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Additional resources